Collins Hotel & Hospitality English

163,00 146,70

Secondary/Young Adults/Adults
Mike Seymour

In the Hotel and Hospitality English self-study pack you can follow the daily lives of the Metro hotel staff. Listen to Sarah, Simon and David talking to guests and answering the phone, and learn the English you need to meet your own guests’ needs.

Stok kodu: 9780007431984 Kategoriler: ,


This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

  • 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
  • 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
  • The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
  • The audio CD provides valuable listening practice to accompany each unit.

Collins Hotel & Hospitality English / 978-0-00-743198-4

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